Privacy statement & terms of use panacheclothing.nl

Panache Clothing, registered at Ultramarijnhof 18, 3402JR IJsselstein, Netherlands, is responsible for the processing of personal data as shown in this privacy statement.

Personal information we collect

The types of personal information we obtain about you depends on how you interact with our Site and use our Services. When we use the term “personal information”, we are referring to information that identifies, relates to, describes or can be associated with you. The following sections covers the types of personal information we collect.

– Basic contact details including your name, address, phone number, email.
– Order information including your name, billing address, shipping address, payment confirmation, email address, phone number.
– Shopping information including the items you view or put in your cart.
– Customer support information including the information you choose to include in communications with us, for example, when sending a message through the Services.

We also automatically collect certain information about your interaction with the Services (“Usage Data”). To do this, we may use cookies, pixels and similar technologies (“Cookies”). Usage Data may include information about how you access and use our Site and your account, including device information, browser information, information about your network connection, your IP address and other information regarding your interaction with the Services.

We collect device information using the following technologies:

  • ‘Cookies’ are data files that are placed on your device or computer and often include an anonymous unique identifier.
  • ‘Log files’ track actions occurring on the site, and collect data including your IP address, browser type, Internet service provider, referring/exit pages, and date/time stamps.
  • ‘Web beacons’, ‘tags’, and ‘pixels’ are electronic files used to record information about how you browse the Site.

Additionally, when you make a purchase or attempt to make a purchase through the site, we collect certain information from you, including your name, billing address, shipping address, IP address, email address, and phone number. We refer to this information as ‘order information’.

When we talk about ‘personal information’ in this privacy policy, we are talking both about device information and order information.

How do we use your personal information?

We use the order information that we collect generally to fulfill any orders placed through the site (including processing your payment information, arranging for shipping, and providing you with invoices and/or order confirmations). Additionally, we use this order information to:

  • Communicate with you to screen your orders for potential risk or fraud and when in line with the preferences you have shared with us, provide you with information or advertising relating to our products or services.
  • We use the device information that we collect to help us screen for potential risk and fraud, and more generally to improve and optimize our site.

Sharing your personal information

We share your personal information with third parties to help us use your personal information, as described above. This includes our payment partner, marketing partner and warehouse system. We also use Google Analytics to help us understand how our customers use the site.

Finally, we may also share your personal information to comply with applicable laws and regulations, to respond to a subpoena, search warrant or other lawful request for information we receive, or to otherwise protect our rights. As described above, when opted in, we use your email address to provide you with a direct mailer with content we believe may be of interest to you.

Do not track

Please note that we do not alter our site’s data collection and use practices when we see a ‘Do Not Track’ signal from your browser.

You have the right to access personal information we hold about you and to ask that your personal information should be corrected, updated, or deleted. If you would like to exercise this right, please contact us through the contact information below.

Data retention

When you place an order through the site, we will maintain your order information for our records unless and until you ask us to delete this information. However, we are legally obliged to keep records of our orders dating at least 7 years back.

Cancellation

At all times Panache Clothing reserves the right to unilaterally cancel an order.

Changes

We may update this privacy policy from time to time to reflect, for example, changes to our practices or for other operational, legal or regulatory reasons.

Last update: 7-8-2024

Contact us

For more information about our privacy practices, if you have questions, please contact us here.